hshrc STATE HEALTH SYSTEMS RESOURCE CENTRE, HARYANA hshrc

QUALITY ASSURANCE DIVISION



The Quality Improvement Programme was initiated by HSHRC with an aim to provide good quality and efficient healthcare services to people in the state of Haryana. The quality assurance division was setup keeping this vision in view. It is our endeavor to improve the quality of care being provided by government health facilities in order to achieve better health-care access, better clinical outcomes, better patient communication, reduction in waiting times and better medical record keeping. The aim of this initiative is to improve patient satisfaction as well as employee satisfaction, and to ensure a safe and secure hospital environment.

Objectives of Quality Assurance Division of HSHRC:

  • Provide support for developing Quality Management Systems at various public health facilities leading to improvement of quality of services
  • Help the state develop and adopt standard protocols for providing quality health care services.
  • Provide technical and management guidance for implementing quality protocols.
  • Undertake assessments and monitoring of quality protocols adopted by the state and suggest and prioritize necessary changes and improvements.


For quality improvement at the facility level following standards/protocols are being adhered to:


  • National Quality Assurance Standards (NQAS)
  • Kayakalp Programme under the Swachh Bharat Abhiyan
  • National Accreditation Board for Hospitals and Healthcare Providers (NABH)
  • National Accreditation Board for Laboratories (NABL)

NQAS National Certified Facilities

S.No.

District

Facility

1

Ambala

PHC Panjokhara

2

Ambala

PHC Boh

3

Ambala

PHC Saha

4

Ambala

DH Ambala Cantt

5

Ambala

PHC Majri

6

Ambala

DCH Ambala city

7

Bhiwani

PHC Jui

8

CharkhiDadri

PHC Badhra

9

Faridabad

DCH Faridabad

10

Faridabad

PHC Dayalpur

11

Faridabad

PHC Chhainsa

12

Faridabad

UPHC Hari Vihar

13

Faridabad

PHC Mohna

14

Fatehabad

PHC Bangaon

15

Fatehabad

PHC Nagpur

16

Gurugram

DCH Gurugram

17

Gurugram

PHC Wazirabad

18

Hisar

PHC Chaudhariwas

19

Jhajjar

PHC Silani

20

Jhajjar

PHC Patauda

21

Jind

PHC Alewa

22

Kaithal

PHC Bhagal

23

Kaithal

PHC Rasina

24

Kaithal

PHC Keorak

25

Kaithal

PHC Deoban

26

Kaithal

PHC Padla

27

Karnal

PHC Bhadson

28

Karnal

PHC Kacchhwa

29

Karnal

PHC Jundla

30

Kurukshetra

UPHC Krishna Nagar Gamri

31

Kurukshetra

PHC Deeg

32

Kurukshetra

PHC Kirmich

33

Kurukshetra

UPHC Mohan Nagar

34

Nuh

PHC Padheni

35

Palwal

PHC Allika

36

Palwal

PHC Deeghot

37

Panchkula

DCH Panchkula

38

Panchkula

PHC Kot

39

Panchkula

PHC Barwala

40

Panchkula

PHC Pinjore

41

Panchkula

PHC Hangola

42

Panchkula

PHC Nanakpur

43

Panchkula

UHC, Sector 16

44

Panipat

PHC Siwah

45

Panipat

UPHC Rajnagar

46

Rohtak

DCH Rohtak

47

Rohtak

PHC Lakhanmajra

48

Rohtak

PHC Baland

49

Rohtak

CHC Kalanaur

50

Rewari

PHC Dharuhera

51

Sirsa

PHC Panihari

52

Sonipat

PHC Murthal

53

Sonipat

CHC Gannaur

54

Sonipat

PHC Bega

55

Sonipat

PHC Dubheta

56

Sonipat

DCH Sonipat

57

Yamunanagar

PHC Buria

58

Yamunanagar

PHC Kharwan

59

Yamunanagar

PHC Chhachhrauli

NABH Certified Facilities

1PHC Pinjore, Panchkula
2PHC Mohna, Faridabad
3PHC Bhadson, Karnal
4PHC Bhagal, Kaithal



NABL Certified Facilities

1CH Panchkula

Kayakalp Awards

Kayakalp 2018-19

In FY 2018-19, Kayakalp Programme was implemented in 332 facilities across 22 districts:

Number of Health facilities under Kayakalp Initiative

Progress on Internal Assessment

Progress on Peer Assessment

Progress on External Assessment

DH-22

DH-Internal assessment done for 20 facilities and 10 scored more than 70%

DH-Peer assessment done for  10 facilities and 8 scored more than 70%

DH-DCH, Faridabad and DH, Ambala Cantt received the first prize and 7 District Hospitals received commendation awards

SDH-23

SDH-Internal assessment done for   14 facilities and 7 scored more than 70%

SDH and CHC-Peer assessment done for 30 facilities and 18 scored more than 70%

SDH and CHC-CHC Mullana received the first prize and 11 SDH/CHCs received the commendation awards

CHC-78

CHC-Internal assessment done for   56 facilities and 13 scored more than 70%

PHC-209

PHC-Internal assessment done for   167 facilities and 84 scored more than 70%

PHC-Peer assessment done for 84facilities and 64 scored more than 70%

PHC-21 PHCs received the first prize and 43 PHCs received the commendation award